Returns & Exchanges

We want you to be successful in the garden. If you are not satisfied with your purchase, we accept returns on non-plant merchandise within 30 days and offer specialized guarantees on live plants.

Return Process

• 1.
  Verify Eligibility

  Ensure the item is in its original condition and within the applicable return window (30 days for hard goods).

• 2.
  Gather Documentation

  Locate your original register receipt or online order confirmation email as proof of purchase.

• 3.
  Choose Return Method

  Bring the item to any Pike Nursery location for an immediate refund, or contact our support team for mail-in instructions.

• 4.
  Receive Refund

  Once processed, your refund will be issued to the original payment method or provided as a store credit.