Frequently Asked Questions
Find answers to common questions about our plants and services
Do you offer a guarantee on your plants?
Yes, we offer a lifetime guarantee on all trees and shrubs, and a 90-day guarantee on perennials and houseplants when planted with our recommended soil and starter fertilizer.
Can I order online and pick up in-store?
Absolutely. We offer free Curbside Pickup at all our nursery locations. Most orders are ready within 4 business hours.
How do I know which plants are best for my yard?
Our online plant library provides detailed care instructions. You can also visit any location to speak with our certified horticulturalists for personalized advice.
Do you provide professional planting services?
Yes, we offer professional 'We Plant It' services for trees and shrubs to ensure your new additions are installed correctly for optimal growth.
What should I do if my plant looks unhealthy?
Please bring a photo of the plant or a small sample in a sealed bag to our experts. We provide free diagnostic services and treatment recommendations.
Are your plants locally grown?
We source the majority of our inventory from regional growers to ensure plants are acclimated to our local climate and soil conditions.